We're so glad you're joining us! Here's everything you need to know to feel prepared and comfortable for your first visit.

Prior to your appointment 

• Complete your New Patient paperwork in Jane at least 24 hours prior to your appointment (emailed to you when you scheduled your appointment. If you need it sent again, text or call us at (804)708-2089).

• Please arrive 10 minutes early so we can get you started right on time with Dr. Lisa.

• If you have relevant medical records or imaging (like x-rays) from another provider, please upload those to your chart in Jane, or feel free to email to us at welcome@rvachiro.com.

• Wear comfortable, loose-fitting clothing you can move easily in.

• We are a family practice, your children are welcome!

What to Expect at your Visit

Your first appointment is one hour in length and includes a thorough consultation and a physical exam so we can fully understand your health history and current concerns. This visit is about getting a clear, whole picture of you — not rushing straight into treatment.

Cost and Insurance

We're a self-pay practice and do not participate with insurance directly. However, we're happy to provide you with a superbill after your visit, which you can submit to your insurance company for possible reimbursement.

All patients are required to keep a valid credit card on file, and new patient appointments require a deposit to reserve your spot. This deposit is applied toward the cost of your visit, and any remaining balance is due the day of your appointment.

Finding Us

Our office is located at 3721 Westerre Pkwy, Suite A, Henrico, VA 23233. Full directions are available at the bottom of our website. Parking is ample.

Rescheduling and Cancellations

We understand that life happens. If you need to reschedule, please give us at least 24 hours' notice so we can offer your spot to another patient.

Questions?

Contact us any time — we're happy to help.
Email: welcome@rvachiro.com
Call/Text: (804) 708-2089

We can't wait to meet you and start this journey toward feeling your best. Be sure to ask us about our wellness memberships and package options during your visit!